Contact Us
At Hawkesbury Bingo Hall, we strive to provide you with an enjoyable and hassle-free experience. If you have any questions or need assistance with anything related to our services, please don't hesitate to reach out.
Customer Support Availability
Our staff is available at the venue during operating hours to address your inquiries in person. You can also contact us through various channels outlined below for more convenient support options.
Unfortunately, we do not currently offer live chat support. However, you may still get in touch with us via email or phone during our operating hours.
Email Support
If you prefer to communicate via email, you can reach out to us at the venue's address provided below. We will respond as soon as possible within 1-2 business days.
Please note that on-site support is available Monday through Saturday from 11 am to 9 pm and Sunday from 12 pm to 8 pm (subject to change). You can visit us at:
740 Laurier St, HawkesburyPhone: Please call our venue directly during operating hours for immediate assistance.
Help-Centre Access
For more general information or frequently asked questions, please refer to the Help Centre section on our website. This resource is available 24/7 and provides a wide range of topics related to our services.
If you're having trouble finding what you need in our Help Centre, feel free to browse through our FAQs page for answers to common queries. It's always a good idea to start here before reaching out directly.
Responsible Gambling Assistance
As part of our commitment to responsible gaming practices, we encourage all patrons who may be struggling with their play to reach out to us confidentially. We have resources available on-site and can direct you to support organizations in Ontario for further assistance.
If you or someone you know is experiencing problems related to excessive gaming, please don't hesitate to ask our staff about local resources, such as ConnexOntario.
Technical Support
For technical issues with the TapTix machines, please contact us directly during operating hours and we will do our best to resolve the issue promptly. If needed, we can also provide more information on how to troubleshoot common problems yourself.
If you require assistance with verifying your account details or need help with account recovery, kindly visit us at the venue during operating hours for in-person support.
Preferred Contact Methods
We encourage you to choose the most suitable contact method that suits your needs. You can email us, visit our Help Centre for FAQs, or come see us in person at the venue.
Our goal is always to provide prompt assistance whenever possible. If we cannot address your issue immediately, we'll work with you to escalate it to the relevant team member or department as needed.
Multilingual Support
Hawkesbury Bingo Hall serves both English- and French-speaking patrons. We are happy to accommodate communication in either language where possible.
Our staff is trained to communicate effectively in multiple languages, ensuring that everyone has a smooth experience regardless of their primary spoken language.
Thank you for choosing Hawkesbury Bingo Hall. If there's anything else we can do for you or any other questions regarding our services, please don't hesitate to reach out using the above contact methods. We're here to support you!
